Louise plays a key role in the day-to-day running of Smart Ayr Repairs, overseeing administration while helping to drive the continued growth of the business. She manages customer enquiries, appointments, quotations and communications, ensuring every client receives a friendly, professional service from first contact through to completion of their repair.

Alongside her administrative responsibilities, Louise focuses on business development, marketing and customer relationships, helping to strengthen the Smart Ayr Repairs brand and identify new opportunities for growth. Her organisational skills, attention to detail and commitment to outstanding customer service ensure the business operates efficiently while delivering an exceptional experience for every customer.